All Systems Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Label Service - General ? Operational
90 days ago
100.0 % uptime
Today
Label Service - Carrier APIs Operational
90 days ago
99.99 % uptime
Today
Burd DK Operational
90 days ago
100.0 % uptime
Today
CELERITAS ES Operational
90 days ago
100.0 % uptime
Today
Ceska Posta CZ Operational
90 days ago
100.0 % uptime
Today
Colis Prive FR Operational
90 days ago
100.0 % uptime
Today
Correos ES Operational
90 days ago
99.87 % uptime
Today
DHL GB - Returns Operational
90 days ago
100.0 % uptime
Today
DHL NL Operational
90 days ago
100.0 % uptime
Today
DPD AT Operational
90 days ago
100.0 % uptime
Today
DPD FR Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
99.9 % uptime
Today
GLS FR Operational
90 days ago
100.0 % uptime
Today
Hermes DE Operational
90 days ago
100.0 % uptime
Today
InPost PL Operational
90 days ago
100.0 % uptime
Today
Poczta Polska PL Operational
90 days ago
100.0 % uptime
Today
Post AT Operational
90 days ago
100.0 % uptime
Today
POST NL Operational
90 days ago
100.0 % uptime
Today
Posti FI Operational
90 days ago
100.0 % uptime
Today
PostNord SE / DK / FI Operational
90 days ago
100.0 % uptime
Today
Royal Mail / Intersoft GB Operational
90 days ago
100.0 % uptime
Today
SDAposteitaliane IT Operational
90 days ago
100.0 % uptime
Today
Sending ES Operational
90 days ago
100.0 % uptime
Today
SEUR ES - Returns Operational
90 days ago
100.0 % uptime
Today
Team C GB Operational
90 days ago
100.0 % uptime
Today
Yodel GB Operational
90 days ago
100.0 % uptime
Today
Label Service - Offline Integration Operational
90 days ago
99.99 % uptime
Today
An Post IE Operational
90 days ago
100.0 % uptime
Today
Bpost BE Operational
90 days ago
100.0 % uptime
Today
Bring SE / DK Operational
90 days ago
100.0 % uptime
Today
BRT IT Operational
90 days ago
100.0 % uptime
Today
Colissimo FR Operational
90 days ago
99.98 % uptime
Today
DHL DE Operational
90 days ago
100.0 % uptime
Today
DHL ES Operational
90 days ago
100.0 % uptime
Today
DHL GB Operational
90 days ago
99.98 % uptime
Today
DHL NL Operational
90 days ago
100.0 % uptime
Today
DPD AT Operational
90 days ago
99.98 % uptime
Today
DPD CH Operational
90 days ago
100.0 % uptime
Today
Mondial Relay FR Operational
90 days ago
100.0 % uptime
Today
Post AT Operational
90 days ago
99.98 % uptime
Today
Post CH Operational
90 days ago
99.98 % uptime
Today
POST NL Operational
90 days ago
99.98 % uptime
Today
SEUR ES Operational
90 days ago
100.0 % uptime
Today
Xpressen DK Operational
90 days ago
100.0 % uptime
Today
Customs Operational
90 days ago
100.0 % uptime
Today
Seven Senders Portal ? Operational
90 days ago
100.0 % uptime
Today
Returns Portal Operational
90 days ago
99.94 % uptime
Today
Partner Interface ? Operational
90 days ago
100.0 % uptime
Today
Transportation Portal ? Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Shop SQS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 2024 - 17:36 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 2024 - 16:15 CET
Scheduled - Please be informed that the carrier CORREOS will perform system maintenance during the following time:

--> Start: 18/11/2024 - 08:00PM (CET)
--> End: 18/11/2024 - 09:00PM (CET)

During this period, you may experience occasional interruptions or degraded performance.

This announcement is only relevant for customers:
1. Using the 7S label service for the creation of CORREOS Labels or
2. Customers who are directly connected with the CORREOS Label creation API

On behalf of CORREOS, we apologize for any inconvenience this may cause.

Nov 18, 2024 - 16:15 CET
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Resolved - We've monitored the successful label creation over the past couple of hours. The incident is officially closed as well by the carrier Evri UK stating that the underlying problem was caused by an authentication issue.

For the label generation via the Evri UK API the carrier uses a configuration file holding all authentication information. This file was corrupted after a new configuration of a new client was added and the authentication of their clients and therefore the label creation wasn't working.

In order to prevent this issue from happening in the future, Evri UK took several measurements, mainly focussing on ensuring the identification of any incorrect text characters before the configuration file is changed and uploaded.

Once again on behalf of Evri UK we apologize for any inconvenience caused.

Nov 19, 15:19 CET
Monitoring - A fix has been implemented by the carrier Evri UK and we are monitoring the creation of labels.
Nov 19, 11:33 CET
Update - We are continuing to work on a fix for this issue.
Nov 19, 10:01 CET
Identified - Dear customer,

we are currently facing issues with the API of the carrier Evri UK. Therefore we are not able to create labels for the carrier Evri UK.

We already reached out to the carrier. The carrier is aware of the issue and currently working on solving the problem.

Please note, that all other carriers are up and running!

On behalf of Evri UK, we apologize for any inconvenience this may cause.

Nov 19, 09:29 CET
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 01:00 CET
Scheduled - Please be informed that maintenance work will be carried out on the Royal Mail/Intersoft API during the following time:

--> Start: 6th November 2024 - 01:00 (CET)
--> End: 6th November 2024 - 03:00 (CET)

While we do not anticipate any downtime, you may experience slower system performance or occasional interruptions during this period.

This announcement is only relevant for customers:
1. Using the 7S label service for the creation of Royal Mail Labels or
2. Customers who are directly connected with the Intersoft API for Royal Mail Label creation

On behalf of Intersoft & Royal Mail, we apologize for any inconvenience this may cause.

Nov 4, 18:15 CET