Label Service - Certain carriers unavailable

Incident Report for Seven Senders

Resolved

We identified and resolved the issue - the label service is fully operational again.

We apologize for the inconvenience this may have caused!
Posted Oct 08, 2024 - 16:38 CEST

Investigating

We are currently facing issues with the label creation for the following carriers only: DPD AT, Post CH, Post AT, Post NL, Colissimo FR, DHL GB.

We identified the issue and currently taking a fix live.
Posted Oct 08, 2024 - 16:14 CEST
This incident affected: Label Service - Offline Integration (Colissimo FR, DHL GB, DPD AT, Post AT, Post CH, POST NL).