From Saturday to Sunday, April 12, 2026, between 00:00 and 8:00 AM CEST, Inpost will be performing critical updates to their core network infrastructure within the InPost Data Center.
As a result, almost all hosted Inpost applications, services and creating new parcels for InPost Group will be temporarily unavailable.
What will work:
- Despite this interruption, the clients will still be able to collect prepaid packages from Paczkomat® devices using a pickup code or QR code.
- Previously retrieved information about parcels with pickup codes/QR code in the InPost Mobile App will remain visible.
What will not work:
- All hosted applications, services and creating new parcels will be temporarily unavailable.
- Sending parcels at the Paczkomat® devices and PUDO will not be possible.
- PUDO applications will not be available.
- The ILS system, Admin Console and Limur applications will be unavailable during this period.
- InPost Pay, InPost Pay and Uni Credit onboarding process.
- InPost Out Of The Box online shop, InPost Fresh.
- Remote collection via InPost Mobile application of parcels placed in the Paczkomat®.
- Parcel creation, label generation, and parcel placement at the Paczkomat® Parcel Locker via ShipX, Global API, Global API Gateway, PL API Gateway, Rest API Szybkie Zwroty, APIv2; APIv4; Trucker, Web-Trucker, Quick Send (Szybkie Nadania), Offline Integrations, Quick Returns (Szybkie Zwroty), InPost Mobile App; Parcel Manager will not be possible.
- Creation of parcels for the Paczkomat® and collection points (POP/PaczkoPunkt) as well as courier parcels.
- Sending parcels without a label and processing quick returns in Paczkomat® devices.
- Generation of return codes for Allegro parcels.
- The dispatch of SMS, email, and Push notifications regarding pickup codes, etc., will be suspended.
- Payment for parcels on delivery.
- Parcel redirection.
- ICRA apps will not be accessible for the period of this change.
- ICLA app will be unavailable.
- The InPost main websites will be in maintenance mode during this time.
- CC Proxy (Voice & Chat bot for customer service) will not be available.
- COD & Cashflow - users will not be able to perform actions on the COD or Cashflow UI, and no transfers to customers will be processed. The branch cash register module will be non-operational, and couriers will be unable to settle through cash deposit machines or at the branch.
- GoCouriers and SkillBox will be unavailable.
Please note that this maintenance information is only relevant if you are using the carrier InPost, all other carriers remain unaffected.
Posted Apr 10, 2026 - 10:20 CEST