Hermes DE Tracking not operational

Incident Report for Seven Senders

Resolved

Service responsible for consuming Hermes DE tracking updates has stopped working on 25.04.
Issue has been recognised and resolved. All the missing updates will show in our systems within 2-4 hours.
Additional monitoring and alerts will be setup as an outcome of this incident.

Posted Apr 29, 2024 - 15:13 CEST

This incident affected: Tracking (Tracking).